AI for Clinicians

Activity description

The use of artificial intelligence and machine learning (AI/ML) in health care is growing exponentially as the health system generates more data and increases its utilization of telemedicine. The incorporation of AI/ML presents providers, payers, pharmaceutical and biotechnology professionals and many other health care providers (HCPs) with multiple opportunities to use this data to advance improved health outcomes, a cohesive approach to care and improved health system processes. 

This activity presents experts who can guide learners in practices that can realize the opportunities presented by AI/ML and gathers input from practitioners and leaders across UnitedHealth Group. Participants will learn about important operations that are invisible to everyday workflow, as well as patient- and member-facing solutions. The cases presented will enable learners to identify AI opportunities within their clinical processes and determine how best to create and incorporate teams that can help realize AI/ML-related improvements in care and health care system processes.

Provided by
This activity is jointly provided by OptumHealth Education, the Center for Clinician Advancement, OptumLabs and the Center for Advanced Clinical Solutions.

Commercial support
No commercial support was received for this activity.

Required hardware/software
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Target Audience

This activity is designed to meet the educational needs of counselors, educators, nurses, nurse practitioners, pharmacists, pharmacy technicians, PAs, physicians, psychologists, social workers, therapists and other HCPs interested in AI/ML.

Learning Objectives

At the end of this educational activity, participants should be able to:

  • Discuss the possibilities of AI-coordinated health care, including situations in which AI may not be the best solution
  • Review the basics of AI/ML and data science and the current and potential roles it can fulfill in health care and other venues
  • Identify opportunities within the participants’ own clinical processes in which AI-coordinated health care can enhance these processes and outcomes
Activity summary
Available credit: 
  • 5.00 ACPE - Pharmacists
  • 5.00 ACPE - Pharmacy Technicians
  • 5.00 AMA - Physicians
  • 5.00 ANCC - Nurses
  • 5.00 APA - Psychologists
  • 5.00 Attendance - General Attendance
  • 5.00 ASWB - Social Workers
Activity opens: 
Activity expires: 


Lynn Almoro; Vice President, Chief Architect, UnitedHealthcare Platforms

Garry Choy, MD, MBA; Senior Vice President, Deputy Chief Medical Officer of Clinical Systems, UnitedHealth Group

Josh Cutler; Chief Data Scientist, UnitedHealthcare

Kristi Henderson, DNP, NP-C, FAAN, FAEN; Senior Vice President, Center for Digital Health & Innovation, OptumHealth
Adjunct Faculty, Dell Medical School at the University of Texas at Austin; Honorary Dean, University of Washington School of Nursing

Dominic King, MD, PhD; SVP, Clinical Solutions, OptumHealth
Senior Lecturer, Department of Surgery and Cancer, Imperial College London

Devi Kyanam, MS, MBA; Senior Director of Data Science, UnitedHealthcare Government Program Marketing
Guest Speaker, Saint Mary's University of Minnesota

Kevin Larsen, MD, FACP; Senior Vice President, Clinical Innovation and Translation, OptumLabs
Associate Professor of Internal Medicine, University of Minnesota

Carlos Morato, PhD; Vice President, Artificial Intelligence, OptumLabs Enterprise Analytics
Adjunct Professor, Worcester Polytechnic Institute

Dan Mulcahy, MS, MBA; Vice President, AI Products, OptumLabs Enterprise Analytics

Tamara Sipes, PhD; Director of Commercial Data Science, OptumInsight, Payer Analytics
Instructor, University of California San Diego Extension

Activity planners

Elizabeth Albert, MD; Clinical Activity Manager, OptumHealth Education

Sarah Chart; Vice President, OptumHealth Education

Sanji Fernando; SVP, AI Products & Platforms, OptumLabs Enterprise Analytics

Jeanne Gibson, MSN, RN; Senior Director, UnitedHealth Group Center for Clinician Advancement

Livi Gislason; Advisory Services Analyst, Optum Advisory Services

Dan Gold, PhD; Vice President, Analytics Transformation, OptumLabs Enterprise Analytics; Co-Chair

Randy Guse, MS; Director, Learning, OptumLabs Enterprise Analytics

Michael Habermann, POPM; Senior Consultant & Product Manager, Optum Advisory Services

Mary Jo Jerde, MBA, BSN, RN, FAAN; Senior Vice President, UnitedHealth Group Center for Clinician Advancement

Dominic King, MD, PhD; SVP, Clinical Solutions, OptumHealth; Co-Chair

Disclosures of relevant financial relationships

In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, OptumHealth Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. The ACCME defines ineligible companies as those whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.

  • Dr. Henderson has disclosed that she holds stock or other ownership interests in MedtoMarket.
  • Dr. King has disclosed that he holds stocks or other ownership interests in Alphabet/Google.
  • Dr. Sipes has disclosed that she holds stock or other ownership interests in CureMetrix.
  • The remaining activity faculty or planners have no financial relationships to disclose.

Method for Calculating CE Credit
CE credit was calculated based on the complexity of content.

Accreditation statement
Joint Provider LogoIn support of improving patient care, this activity has been planned and implemented by OptumHealth Education, the Center for Clinician Advancement, OptumLabs and the Center for Advanced Clinical Solutions. OptumHealth Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

Credit designation statements
IPCE Credit LogoThis activity was planned by and for the health care team, and learners will receive up to 5.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

The participant will be awarded up to 5.00 contact hour(s) of credit for attendance and completion of supplemental materials.

Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Pharmacists/Pharmacy technicians
This activity is approved for up to 5.00 contact hours ([0.50] CEU) in states that recognize ACPE.
Attending the full program will earn 5.00 contact hours.
Unique Activity Number(s): JA0007123-9999-21-188-H04-P/T

OptumHealth Education designates this enduring activity for a maximum of 5.00 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

OptumHealth Education is approved by the American Psychological Association (APA) to offer continuing education for psychologists. OptumHealth Education maintains responsibility for this program. 5.00 CE hours.

Social workers
ACE LogoAs a Jointly Accredited Organization, OptumHealth Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. OptumHealth Education maintains responsibility for this course. Social workers completing this course receive 5.00 enduring continuing education credits.

Counselors and/or marriage and family therapists
CA: The Board of Behavioral Sciences has deferred CE course approvals to APA and ASWB for its licensees. See those approvals under Psychologists and Social Workers.
Other States: If your state is not specifically listed, nearly all state Counselor and MFT boards accept either APA or ASWB approval, or are reciprocal with other state licensing board approvals, such as those listed below. Check with your board to be sure.

A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.

Available Credit

  • 5.00 ACPE - Pharmacists
  • 5.00 ACPE - Pharmacy Technicians
  • 5.00 AMA - Physicians
  • 5.00 ANCC - Nurses
  • 5.00 APA - Psychologists
  • 5.00 Attendance - General Attendance
  • 5.00 ASWB - Social Workers
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