How to Build Inclusive, Psychologically Safe and Accountable Peer Communities
It is not easy to cultivate an environment open to expressing feedback, sharing uncertainty or asking for help. Developing psychological safety is critical to promoting conversation, inclusion and accountability. But psychological safety does not just happen; it takes thoughtful planning and meeting design to ensure that diverse voices and unique perspectives are welcomed. Only when people feel safe enough to hear each other and move in the direction of growth will meaningful and authentic peer relationships grow. This session explores how meeting design and "setting the table" can yield powerful results for new and existing teams.
This activity is provided by OptumHealth Education and Optum.
No commercial support was received for this activity.
Please ensure you are using the web-browser Chrome and disable any pop-up blocking software. Click here for information on how to enable pop-ups.
This activity is designed to meet the educational needs of nurses, nurse practitioners, PAs and physicians who are interested in increasing their well-being and improving health care outcomes.
At the end of this educational activity, participants should be able to:
- Describe how intentional and strategic meeting design can help facilitate crucial conversations and create psychological safety.
- Practice one or more meeting designs.
- Use methods of inquiry to help build trust, gather information and move conversations forward.
Amiesha Panchal, MD
About the presenter
Dr. Amiesha Panchal is a family physician and earnest community builder. She completed a Family Medicine residency and Faculty Development fellowship at the University of Virginia. She has previously held the roles of Assistant Clinical Professor at the UCSF Department of Family and Community Medicine and faculty at the Tufts Family Medicine Residency Program. Dr. Panchal has a special interest in Practice Inquiry, a case-based small group method for addressing uncertainty in clinical care. She has been facilitating Practice Inquiry groups for more than a decade and has presented on the method in the U.S. and abroad. Her other areas of interest include medical education, health equity, and immigrant health care.
Sarah Chart, RN
Rebecca Gleason, RN, CCM
Clinical Activity Manager
Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, OptumHealth Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.
The activity faculty or planners have no financial relationships to disclose.
Method for calculating CE credit
CE credit was calculated by the complexity of content.
In support of improving patient care, this activity has been planned and implemented by OptumHealth Education and Optum. OptumHealth Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.
Credit designation statements
The participant will be awarded up to 1.00 contact hour(s) of credit for attendance and completion of supplemental materials.
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.
OptumHealth Education designates this enduring activity for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been pre-approved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization with which they wish to obtain credit.
- 1.00 AMA - Physicians
- 1.00 ANCC - Nurses
- 1.00 Attendance - General Attendance
You must be logged into your account to participate in this activity. Get started by clicking “Continue” and completing the “Pre-Activity Assessment”; then follow the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of your activities can be found under “My Account,” “My Activities.”