High Performing Teams 2024

Activity description 

Ensuring robust development of first-level leaders who can steer high-performing teams is critically important. This three-week program, High Performing Teams, addresses this need with a curriculum designed to equip leaders with essential skills to enhance business outcomes. Objectives that are crucial to team performance, including cultivating an environment of trust, accountability and constructive conflict will be highlighted, and upon completion, participants will be better able to foster a culture that supports both individual growth and team success. This training also aligns with the broader People Team strategy in its aim to positively impact talent mobility, increase retention and improve the growth pipeline. 

Provided by
This activity is jointly provided by Optum Health Education and United Health Group.

Commercial support
There was no commercial support received for this activity.

Required hardware/software
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Target Audience

This activity is designed to meet the educational needs of nurses, nurse practitioners, PAs, physicians and non-clinical staff who have an interest in high performing teams.

Learning Objectives

At the end of this educational activity, participants should be able to:

  • Describe how to lead team conversations that foster trust and psychological safety.
  • Identify how setting clear expectations can build and enhance personal accountability. 
  • Discuss the value and role of cultivating healthy conflict in attaining positive outcomes within a team setting.
Activity summary
Available credit: 
  • 3.00 AMA - Physicians
  • 3.00 ANCC - Nurses
  • 3.00 Attendance - General Attendance
Activity opens: 
Activity expires: 

Tanya Boyle
People Business Consultant, Enterprise Talent Development and Learning
United Health Group

Kimberly English
Director, Talent Development
United Health Group 

Shelby Merryman
Associate Director, People Development
United Health Group

Julia Plotnik
Associate Director, Leadership Development
United Health Group

Vanessa Trotto
Senior Trainer, Leadership Development, Enterprise Talent Development & Learning
United Health Group

Activity planner
Elizabeth Albert, MD
Clinical Activity Manager
Optum Health Education

Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.

The activity faculty or planners have no financial relationships to disclose.

Method for calculating CE credit
CE credit was calculated by the complexity of content.

Accreditation statement
Joint Accreditation LogoIn support of improving patient care, this activity has been planned and implemented by Optum Health Education and United Health Group. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit designation statements

Optum Health Education designates this enduring activity for a maximum of 3.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

The participant will be awarded up to 3.0 contact hour(s) of credit for attendance and completion of supplemental materials.

Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been pre-approved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization with which they wish to obtain credit.

Available Credit

  • 3.00 AMA - Physicians
  • 3.00 ANCC - Nurses
  • 3.00 Attendance - General Attendance
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