Mental Health Disorders and Follow-up after Higher Levels of Care

Activity description

This on-demand webcast addresses the current gap between ideal practices (based on current knowledge) and actual practices in how medical practitioners manage patients with behavioral health disorders. Proper diagnosis, timely referrals, and effective treatment plans can aid in bridging the practice gap and improve patient outcomes for those with behavioral health conditions. Learners will gain insight regarding the primary care physician’s (PCP’s) role in behavioral health, how to implement effective referrals, develop skills to implement post-discharge care with timely and effective treatment plans for patients transitioning from higher levels of care back to primary care, provide strategies to combat stigma surrounding behavioral health, and improve coordination of care between PCPs and behavioral health providers. Healthcare Effectiveness Data and Information Set (HEDIS) measures used to evaluate the quality of behavioral health care will also be highlighted.

Provided by
This activity is jointly provided by Optum Health Education and Optum Behavioral Health..

Commercial support
There was no commercial support received for this activity.

Required hardware/software
Please ensure you are using the web-browser Chrome and disable any pop-up blocking software. Click here for information on how to enable pop-ups.

Target Audience

This activity is designed to meet the educational needs of primary care physicians, PAs, nurses, nurse practitioners, social workers and psychologists who are interested in learning about pertinent topics in behavioral health, including the screening, referral, diagnosis, and treatment for depression, along with the related aspects of Healthcare Effectiveness Data and Information Set (HEDIS) measures.

Learning Objectives

At the end of this educational activity, participants should be able to:

  • Identify the important role PCPs play in screening, assessing, supporting, and treating patients with depression and other behavioral health concerns.
  • Classify when and how to refer patients to behavioral health providers based on the severity of their symptoms.
  • Implement timely and effective treatment for patients discharging from mental health higher-level-of-care admissions.
  • Employ strategies to address stigma and improve coordination of care.
  • Identify the HEDIS measures that evaluate the quality of health care including AMM, SAA, FUH, FUM, SSD, SMD, SMC.
Activity summary
Available credit: 
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
Activity opens: 
Activity expires: 


Dr. Robin Reed
Robin M. Reed, MD, MPH
Behavioral Medical Director

About the presenter
Robin Reed, MD, MPH, is a health leader with 15+ years of health experience and seven+ years leadership experience in large care-delivery systems and national managed care. She is a clinical psychiatrist with 15 years of experience of direct care, teaching and quality improvement. She retains academic affiliations, is published in peer-reviewed journals and has served as principal investigator for large clinical-integration-demonstration projects.  

Dr. Reed joined Optum in 2019, serving on the national care-engagement team and with a focus on strengthening the medical behavioral integration, value-based care and promoting care advocacy for our most vulnerable members. Prior to joining Optum, she spent most of her career in North Carolina and Arkansas, serving in health system executive leadership roles focused on population health, medical behavioral integration, and clinical care transformation.  

She received her undergraduate education at the University of Arkansas, her medical education at the University of Arkansas for Medical Sciences, her residency and fellowship training at the University of North Carolina at Chapel Hill Department of Psychiatry, and her master of public health degree at the UNC Gillings School of Global Public Health.

Activity planners
Rebecca Gleason, RN, CCM
Clinical Manager
Optum Health Education

Valerie Peszka, MS
Director, Quality Improvement
Optum Behavioral Health

Rebecca L. Roberts Martin, Ph.D., LPCC-S 
Associate Director, Behavioral Health Clinical Quality

Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.

The activity faculty and planners have no financial relationships to disclose.

Method for calculating CE credit
CE credit was calculated by the complexity of content.

Accreditation statement
Joint Accreditation LogoIn support of improving patient care, this activity has been planned and implemented by Optum Health Education and Optum Behavioral Health. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit designation statements

The participant will be awarded up to 1.00 contact hour(s) of credit for attendance and completion of supplemental materials.

Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Optum Health Education designates this enduring activity for a maximum of 1.00 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

Optum Health Education is approved by the American Psychological Association (APA) to offer continuing education for psychologists. Optum Health Education maintains responsibility for this program. 1.00 CE hours.

Social workers
ACE LogoAs a Jointly Accredited Organization, Optum Health Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Optum Health Education maintains responsibility for this course. Social workers completing this course receive up to 1.00 enduring continuing education credits.

A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.

Available Credit

  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
Please log in to register.

You must be logged into your account to participate in this activity. Get started by clicking “Register/Continue” and following the instructions. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account,” “My Activities.”