Care Philosophy Training

Building the Foundation for a Trauma-Informed Environment and Culture

Social service and health care professionals and organizations seeking to develop trauma-informed environments and cultures will gain practical knowledge about the care principles and practices that are critical for ensuring whole-person health.

To provide the very best care and service to those we serve, we need all our heads, hearts and hands working at their full potential. In the modules that follow, learners have the opportunity to participate in a training curriculum that offers a foundation for establishing trauma-informed environments and cultures – ones that are rooted in evidence-based practices and that integrate the principle components of care for individuals with the most complex social, medical, and behavioral health needs.

For individuals who have experienced trauma, the emotional and physical effects of trauma are widespread and profound—from obesity and diabetes, to substance use disorder, to anxiety, depression. An appropriate approach to care can support whole-person wellbeing and better health care outcomes and reduce avoidable health care utilization.

It is recommended that colleagues take this session at the same time and hold 30-minute peer-led learning circles after each course. Learning circles provide an additional opportunity for participants to process the content and discuss the practical application of the tactics and strategies presented in the courses. The Additional Information section below contains facilitator guides for each of the learning circles, which serve as helpful conversation starters for learners as they progress through the training curriculum.  

Provider
This activity is provided by OptumHealth Education and UnitedHealthcare Community & State, Clinical Redesign.

Commercial support
There was no commercial support received for this activity.

Target Audience

Designed for the interprofessional health care team

This training curriculum has been developed for social service and health care professionals who seek to develop trauma-informed environments and cultures, as well as those who provide care services directly to individuals with complex social, behavioral and medical needs. All learners who desire to approach care delivery in a distinctive, trauma-informed way will gain practical knowledge about the care principles and practices that are critical for ensuring whole-person health. 

Who attends?

 
  • Health Care Coordinators
  • Community Health Workers
  • Behavioral Health Therapists
  • Licensed Professional Counselors
  • Marriage and Family Therapists
  • Non-Clinical Administrative Staff
  • Case Managers
  • Nurses
  • Nurse Practitioners
  • Pharmacists
  • Pharmacy Technicians
  • Home Health Care Providers
  • Licensed Clinical Social Workers
  • Licensed Mental Health Workers
  • Managed Care Nurses
  • Medical Assistants
  • Patient/Member Service Administrators
  • Physicians
  • PAs
  • Psychologists
  • Social Workers
  • Non-clinicians/Administration

Learning Objectives

After completion of this activity, the participant should be able to:

  • Define how the application of a variety of evidenced-based practices builds the framework for creating a trauma-informed service environment.
  • Describe how different evidence-based practices are interconnected, and how they can effectively be used together to support individuals' change in behaviors.
  • Develop strengths-based engagement strategies that promote healing, empowerment, and self-sufficiency.
  • Recognize the impact that personal biases can have on the healing relationship and identify strategies to remain objective and person centered.
  • Develop a deeper awareness of how the use of self is a critical component to the change process and enhance the learner’s toolkit of strategies and techniques to foster change at all levels.
Activity summary
Available credit: 
  • 6.00 ACPE - Pharmacist
  • 6.00 ACPE - Pharmacy Technician
  • 6.00 AMA
  • 6.00 ANCC
  • 6.00 APA
  • 6.00 Attendance
  • 6.00 CCMC - General
  • 6.00 ASWB
Activity opens: 
10/18/2019
Activity expires: 
10/22/2022
Rating: 
0

Faculty and Planning Committee

Click here for a list of faculty and planning committee members.

Schedule

Up to 6.00 continuing education credits available.

Trauma-informed Care 101

Nina Aniskevich, LCSW, Behavioral Health Care Advocate, Optum Population Health Management, Medicaid

Kerianne Guth, MSW, Director, Strategic Business Initiatives, UnitedHealthcare Community & State, Clinical Redesign

Impact of ACEs

Amy Fynmore, CWDP, Employment and Vocational Administrator, UnitedHealthcare Community & State, Clinical Redesign

Robin Wolfe, Senior Psychological Examiner in the State of Tennessee

Person-centered Care

Meredith Clemmons, LCSW, CCM, Associate Director, Product Development, Optum

Kate Warren, BS, MA, National Housing Operations Advocate, UnitedHealthcare Community & State, Clinical Redesign

Addiction and Recovery

Rodrigo Olivares, MSW, Chief Behavioral Officer and Vice President Market Operations, UnitedHealthcare Community & State, Clinical Redesign

Kerianne Guth, MSW, Director, Strategic Business Initiatives, UnitedHealthcare Community & State, Clinical Redesign

Harm Reduction

Tom Tracy, PMP, LCSW, Vice President, Strategic Business Planning, UnitedHealthcare Community & State, Clinical Redesign

Irena Stjepic, LCSW, Behavior Health Clinician, Senior Care Advocate, UnitedHealthcare Community & State, Clinical Redesign

Power of Personal Narratives

Jeffrey Brenner, M.D., Senior Vice President, UnitedHealthcare Community & State, Clinical Redesign

Kathy Stillo, MBA, President and Chief Operating Officer, UnitedHealthcare Community & State, Clinical Redesign

Motivational Interviewing 101

Meagan Ausborn, RN, Director of Clinical Operations, UnitedHealthcare Community & State, Clinical Redesign

Brad Chamberlain, LISW, Care Advocate, UnitedHealthcare Community & State, Clinical Redesign

Stages of Change

Brad Chamberlain, LISW, Care Advocate, UnitedHealthcare Community & State, Clinical Redesign

Lisa Sessions, LCSW, Behavioral Health Clinician, UnitedHealthcare Community & State, Clinical Redesign

Positive Psychology

Amy Fynmore, CWDP, Employment and Vocational Administrator, UnitedHealthcare Community & State, Clinical Redesign

Rodrigo Olivares, MSW, Chief Behavioral Officer and Vice President Market Operations, UnitedHealthcare Community & State, Clinical Redesign

De-escalation

Rodrigo Olivares, MSW, Chief Behavioral Officer and Vice President Market Operations, UnitedHealthcare Community & State, Clinical Redesign

Jean Mash, LSCSW, LCAC, Clinical Program Director, UnitedHealthcare Community & State, Clinical Redesign

Boundaries and Self-care

Jean Mash, LSCSW, LCAC, Clinical Program Director, UnitedHealthcare Community & State, Clinical Redesign

Nellie Nekouie, CPSS, Arizona State Director, UnitedHealthcare Community & State, Clinical Redesign

Fostering a Trauma-informed Environment

Nina Aniskevich, LCSW, Behavioral Health Care Advocate, Optum Population Health Management, Medicaid

Kerianne Guth, MSW, Director of Strategic Business Initiatives, UnitedHealthcare Community & State, Clinical Redesign

 

Maximum CE Hours Available:  6

Method for calculating CE credit
CE credit was calculated by the complexity of content.

Accreditation Statement

Joint LogoIn support of improving patient care, this activity has been planned and implemented by OptumHealth Education and UnitedHealthcare Community & State, Clinical Redesign Team. OptumHealth Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit Designation Statements

IPCE Logo

This activity was planned by and for the health care team, and learners will receive 6.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Nurses
The participant will be awarded up to 6.00 contact hours of credit for attendance and completion of supplemental materials.

Nurse Practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Pharmacists/Pharmacy Technicians
This activity is approved for 6.00 contact hour(s) ([0.6] CEU) in states that recognize ACPE.
Attending the full program will earn 6.00 contact hour(s).
Unique Activity Number(s): JA0007123-0000-19-211-H04-P/T

Physicians
OptumHealth Education designates this enduring activity for a maximum of 6.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

PAs
The American Academy of PAs (AAPA) accepts credit from organizations accredited by the ACCME.

Case Managers
Contact hours for Case Manager Certification have been approved for previous activities. Application for Case Manager Certification (CCM) for this activity has been submitted to the Commission for Case Manager Certification (CCMC). 

Psychologists
OptumHealth Education is approved by the American Psychological Association (APA) to offer continuing education for psychologists. OptumHealth Education maintains responsibility for this program. 6.00 CE hours.

Social Workers
As a Jointly Accredited Organization, OptumHealth Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. OptumHealth Education maintains responsibility for this course. Social workers completing this course receive 6 live continuing education credits.

Attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been pre-approved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization with which they wish to obtain credit.

 

Available Credit

  • 6.00 ACPE - Pharmacist
  • 6.00 ACPE - Pharmacy Technician
  • 6.00 AMA
  • 6.00 ANCC
  • 6.00 APA
  • 6.00 Attendance
  • 6.00 CCMC - General
  • 6.00 ASWB
Please login to register.

You must be logged into your account to participate in this activity. Get started by viewing the CE Info, then clicking on Pre-Activity Assessment and then START. Once you have completed the Pre-Activity Assessment, you can navigate from the left menu to the modules you plan to complete or follow the prompts at the bottom of the screen to complete all in order. We do recommend that you complete the Care Philosophy Kickoff prior to all other topics. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account”, “My Activities.”