
Enhancing Clinical Practice Through EPIC Optimization
Activity description
PLEASE NOTE: These materials are intended ONLY for those who attended the course held on July 24, 2026.
This one-day educational activity is designed to enhance clinicians’ ability to effectively leverage the EPIC electronic health record (EHR) to support high-quality patient care, efficient clinical workflows, and coordinated team-based practice within the pediatric setting. Participants will explore strategies for improving documentation quality, communication among health care team members, and management of clinical information to support timely decision-making and continuity of care.
Through interactive instruction, guided application, and practice-based learning, participants will examine approaches for optimizing documentation workflows, managing results and patient communications, and utilizing EHR functionality to improve efficiency and reduce administrative burden. The activity will emphasize the role of effective EHR use in supporting accurate clinical records, streamlined care coordination, and responsive patient management.
To promote sustained practice improvement, participants will receive individualized feedback on their current EPIC workflows and use of system functionality. Certified EPIC Principal Trainers will provide personalized recommendations to help learners identify opportunities for improvement, implement workflow enhancements, and apply best practices that support greater efficiency, effective communication, and improved patient care outcomes.
This activity is designed to meet the educational needs of physicians, nurse practitioners and PAs who are interested in learning about the EPIC electronic health record system.
At the end of this educational activity, participants should be able to:
- Describe how effective use of EPIC can enhance interprofessional collaboration, strengthen documentation practices, and improve care coordination across the health care team.
- Apply EPIC workflow optimization tools, including chart search, note templates, speed buttons, and preference lists, to improve documentation efficiency.
- Evaluate patient records, results, messages, and encounter workflows within EPIC to support timely clinical decision-making, accurate documentation, and continuity of care.
- Implement EPIC best practices for In-Basket management, prescription authorizations, refill requests, and patient communications to improve workflow efficiency and patient care.
Provided by
This activity is provided by Optum Health Education and Atrius Health.
Commercial support
No commercial support was received for this activity.
Required hardware/software
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Presenters
Melissa Fernandes
Certified EPIC Principal Trainer
Atrius Health
Megan Fortune
Certified EPIC Principal Trainer
Atrius Health
Stephanie Hills
Certified EPIC Principal Trainer
Atrius Health
Amanda Nolan, M.Ed
Manager, Certified EPIC Principal Trainer
Atrius Health
Activity planners
Elizabeth Albert, MD
Clinical Planner
UHG Medical Affairs, Optum Health Education
Nicole Spino, MBA, CHCP
Director of Operations
UHG Medical Affairs, Optum Health Education
Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.
The presenters and activity planners have no financial relationships to disclose.
Accreditation statement
Credit designation statements
Nurses
The participant will be awarded up to 5.50 contact hour(s) of credit for attendance and completion of supplemental materials.
Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.
Physicians
Optum Health Education designates this enduring activity for a maximum of 5.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
PAs
The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.
Attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.
Available Credit
- 5.50 AMA - Physicians
- 5.50 ANCC - Nurses
- 5.50 Attendance - General Attendance
These materials are intended ONLY for those who attended the course held on July 24, 2026.
You must be logged into your account to participate in this activity. Get started by clicking “Continue” and completing the “Evaluation”; then follow the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of your activities can be found under “My Account,” “My Activities.”

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