Social Determinants of Health: A Panel Discussion

September 19, 2019

Activity description
According to the World Health Organization, social determinants of health (SDOH) are “the conditions in which people are born, grow, live, work and age.” There is increasing awareness that SDOH affect physical and mental health outcomes. Understanding an individual’s SDOH can help uncover social and behavioral factors that impact their health. This discussion will address the impact of SDOH for improving overall health, and also for reducing health disparities that are often rooted in social and economic disadvantages.

Provided by
This activity is provided by OptumHealth Education and UnitedHealth Group – Center for Clinician Advancement.

Commercial support
No commercial support was received for this activity.
Required hardware/software
To view this activity, you will need Internet Explorer 7.0+ or Firefox 3.0+ with Windows Media Player 9+, RealPlayer 12+ or Adobe Flash Player 9+. Be sure to disable any pop-up blocking software prior to beginning this activity.

Target Audience

This activity is designed to meet the educational needs of case managers, nurses, nurse practitioners, pharmacists, pharmacy technicians, PAs, physicians, social workers and other HCPs who are interested in social determinants of health.

Learning Objectives

At the end of this educational activity, participants should be able to:

  • Explore ways in which HCPs can understand the significance of SDOH on social and behavioral factors that impact health.
  • Identify ways in which HCPs can recognize and address SDOH needs, and strategies to mitigate their impact on patients' outcomes.
  • State ways in which family caregivers can be incorporated into health care teams.
  • Provide examples of how the health care industry can address SDOH barriers.
  • List examples of where the health care industry can facilitate industry thought-leadership on SDOH.

Additional Information

Activity summary
Available credit: 
  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CCMC - General - Case Managers
  • 1.00 ASWB - Social Workers
Activity opens: 
Activity expires: 
Event starts: 
09/19/2019 - 1:00pm EDT
Event ends: 
09/19/2019 - 2:00pm EDT


Faculty Photo

U. Michael Currie (Moderator)
Senior Vice President and Chief Health Equity Officer
UnitedHealth Group

Faculty PhotoRobyn Golden, LCSW
Associate Vice President of Population Health and Aging
Rush University Medical Center
Faculty Photo

Sheila Shapiro
Senior Vice President, National Strategic Partnerships
UnitedHealthcare Clinical Services

About the presenters

Michael Currie has led the UHG Health Equity Services Program since its establishment in June of 2010 and is responsible for the development and coordination of enterprise efforts, initiatives and interventions to identify health disparities, as well as the enhancement or implementation of programs and services to address identified health disparities. Prior to joining UnitedHealth Group, Michael was a Major Accounts Manager at CareFirst BCBS, managing CareFirst’s largest block of public sector business. He has held roles in both the public and private sectors with responsibilities related to disease prevention, wellness and health benefits, and has spent close to 30 years educationally and professionally focused on population health management. Michael completed his undergraduate studies at Morehouse College, received his MPH from George Washington University and his MBA from Johns Hopkins University, and continues to serve on various local and national boards and committees.

Robyn Golden, LCSW, serves as the Associate Vice President of Population Health and Aging at Rush University Medical Center in Chicago, where she also holds academic appointments in the Departments of Medicine, Nursing, Psychiatry and Health Systems Management. She is responsible for developing and overseeing health promotion and disease prevention, mental health, care coordination and transitional care services for older adults, family caregivers and people with chronic conditions. Ms. Golden is key to the development of interprofessional models of care for Rush’s population health programs. She is currently the Principal Investigator for the Health Resources & Services Administration (HRSA)-funded Geriatric Workforce Enhancement Program and the Commonwealth-funded Primary Care Redesign Project.

For over 30 years, Ms. Golden has been actively involved in service provision, program development, interprofessional education, research and public policy aimed at developing innovative initiatives and systems integration to improve health and well-being. In 2003-04, she was the John Heinz Senate Fellow based in the office of Senator Hillary Rodham Clinton in Washington, DC. Ms. Golden is also a past chair of American Society on Aging and currently co-chairs the National Coalition on Care Coordination. She also is a fellow of the Gerontological Society of America and of the American Academy of Social Work and Social Welfare, and is an NASW Social Work Pioneer. She received the Gerontological Society of America’s 2017 Maxwell A. Pollack Award for Productive Aging and is currently serving as a member of the National Academies of Sciences, Engineering, and Medicine’s Committee on Integrating Social Needs Care into the Delivery of Health Care. Ms. Golden holds a master’s degree from the School of Social Service Administration at the University of Chicago and bachelor’s degree from Miami University.

Sheila Shapiro is Senior Vice President of National Strategic Partnerships for UnitedHealthcare Clinical Services. Sheila is responsible for the development, advancement and implementation of industry-leading models that will standardize how new types of data can be captured and used to improve people’s health outcomes, with an emphasis on connecting individuals to community and social services through local and national strategic partnerships.

Sheila joined UnitedHealthcare in 2009 as Chief Operations Officer for the Community Plan of Arizona. She has also served as Health Plan President for the State of Washington Community Plan as well as national Vice President of the myConnections program, a Medicaid program that builds new capabilities around transportation, housing and other social support services for UnitedHealthcare’s most vulnerable populations.

Sheila has more than 30 years of experience in the health care industry. Prior to joining UnitedHealthcare, she held executive positions with Blue Cross Blue Shield of Montana, Molina and Premera Blue Cross. She has held leadership roles across a broad range of operations and strategic positions, including claims, customer service and financial operations.

Sheila holds a master’s degree in management from the University of Phoenix, a bachelor’s degree from Arizona State University and a financial management certificate from the Wharton School of Business. She is an Arizona Women in Business honoree and has served as vice chair on the board of directors for the March of Dimes.

Activity planners
Sarah Chart, RN
Senior Director
OptumHealth Education
Eden Prairie, MN

Rebecca Gleason, RN, CCM
Activity Manager
OptumHealth Education
Eden Prairie, MN

Disclosures of relevant financial relationships
In accordance with the ACCME Standards for Commercial SupportSM, OptumHealth Education requires all those in the control of activity content to disclose their relevant financial relationships. An individual has a relevant financial relationship if such person (or his/her spouse/partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services relate to the activity content.

OptumHealth Education ensures that the content is independent of commercial bias.

Ms. Chart and Ms. Gleason have indicated that they are employees of and own stock in UnitedHealth Group.

The remaining activity faculty or planners have no financial relationships to disclose.

Accreditation statement
Joint Provider LogoIn support of improving patient care, this activity has been planned and implemented by OptumHealth Education and UnitedHealth Group – Center for Clinician Advancement. OptumHealth Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit designation statements
Interprofessional EducationThis activity was planned by and for the health care team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

The participant will be awarded up to 1.00 contact hour(s) of credit for attendance and completion of supplemental materials.

Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Pharmacists/Pharmacy technicians
This activity is approved for 1.00 contact hour ([0.10] CEU) in states that recognize ACPE.
Attending the full program will earn 1.00 contact hour.
Unique Activity Number(s): JA0007123-0000-19-173-L04-P/T

OptumHealth Education designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

AAPC-certified coders
AAPC will honor 1-for-1 CEUs for any live event offering CME credit or AMA PRA Category 1 Credit™. A certificate of attendance or completion is necessary to show participation. The certificate will give the total CMEs possible for the offering. Physicians are advised to claim only the actual hours that they were present during the education. We ask that AAPC-certified members abide by this request also. One hour of instruction is worth 1 CEU.

Case managers
The Commission for Case Manager Certification has approved this program for a maximum of 1.00 clock hours for Certified Case Managers (CCM).

Counselors, social workers and/or marriage and family therapists
Participants must have attended the entire Web-based activity and completed a post-activity assessment and an evaluation to receive a certificate. Partial credit is not available.

Social workers
ACE ABSW LogoAs a Jointly Accredited Organization, OptumHealth Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. OptumHealth Education maintains responsibility for this course. Social workers completing this course receive 1.00 live continuing education credits.

Counselors and/or marriage and family therapists
CA: The Board of Behavioral Sciences has deferred CE course approvals to ASWB for its licensees. See those approvals under Social Workers.
Other States: If your state is not specifically listed, nearly all state Counselor and MFT boards accept ASWB approval, or are reciprocal with other state licensing board approvals, such as those listed below. Check with your board to be sure.

A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.

Available Credit

  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CCMC - General - Case Managers
  • 1.00 ASWB - Social Workers
Please log in to register.

These materials are intended ONLY for those that attended the live webcast on Thursday, September 19, 2019. You must be logged into your account to participate in this activity. Get started by clicking “Begin/Continue” and viewing the “CE Info”; then follow the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account”, “My Activities.”