This image is of the the Optum office building located in Makati, PH. It is a tall office building with mirrored windows and the background is a blue sky with white clouds.

2023 International Nurse Leaders Forum: Conversations on Global Health Care Challenges

May 17, 2023 to May 18, 2023

Activity description

This accredited educational forum, provided by Optum Health Education in partnership with Optum Philippines, is designed to benefit all nursing leaders across the academic and health care continuum, as well as business, government and civil society leaders interested in improving the current state of nursing. 

Attendees will learn from highly experienced faculty who will provide current updates on the state of nursing globally; examine career growth and leadership opportunities; discuss strategies to enhance interprofessional collaboration and nursing practices; and address evolving issues including technology integration, burnout and the global nursing shortage. The format of presentations and expert panel discussions will provide a safe forum for participants to learn, network and discuss topics relevant to today’s nursing leaders.

Provided by
This activity is jointly provided by Optum Health Education and Optum Philippines.

Commercial support
No commercial support was received for this activity.

Target Audience

This activity is designed for nursing leaders from across the academic and health care continuum, as well as business, government and civil society leaders interested in improving the current state of nursing.

Learning Objectives

At the end of this activity, participants should be able to:

  • Discuss the vital role of nurse leadership in providing quality care, the qualities and skills essential to successful leadership and potential pathways for professional development. 
  • Identify strategies to incorporate health technologies that can improve continuity of care, efficiency and care plan implementation into nursing practices. 
  • Provide an overview of nurse burnout, its impact on nurses and health outcomes and interventions that can provide support to prevent work-related burnout.
  • Examine the current state of the global nursing shortage, including contributing factors, effects on health care delivery and approaches to improve recruitment and retention.
  • Describe strategies to address global nursing challenges, enhance interprofessional collaboration and support nurse education and training. 
Activity summary
Available credit: 
  • 7.50 AMA - Physicians
  • 7.50 ANCC - Nurses
  • 7.50 Attendance - General Attendance
Activity opens: 
Activity expires: 
Event starts: 
05/17/2023 - 1:00pm EDT
Event ends: 
05/18/2023 - 6:00pm EDT

Wednesday, May 17
All times posted are Philippine Time (PHT).

  • 1:00 p.m.—Welcome and Opening Remarks, Sarah Chart, RN, Vice President, Optum Health Education; Ivic Mueco, Managing Director, Optum Global Solutions – Philippines, Puerto Rico and Colombia
  • 1:15 p.m.—Keynote Address: Pathways to Health Care Leadership: Seizing Opportunities for Growth, Margaret Mary Wilson, MD, MBA, MRCP, Executive Vice President and Chief Medical Officer, UnitedHealth Group
  • 3:00 p.m.—Break
  • 3:30 p.m.—The Intersection Between Technology and the Practice of Nursing, Sarah Chart, RN, Vice President, Optum Health Education
  • 4:30 p.m.—Nurse and Healthcare Worker Burnout: Why Does It Matter & How Can We Prevent It?, Gang Badoy – Capati, Executive Director and Lead Trauma Therapist, Project Steady Asia
  • 5:30 p.m.—Adjourn

Thursday, May 18
All times posted are Philippine Time (PHT).

  • 1:00 p.m.—Welcome and Opening Remarks, Sarah Chart, RN, Vice President, Optum Health Education
  • 1:15 p.m.—“Nursing Crunch” Addressing the Global Nursing Shortage, Christine Dugay, MA, Senior Engagement Manager, IpsosStrategy3
  • 2:15 p.m.—Global Health Workforce Shortage: Panel Discussion with Q&A, Panel Moderator – Kenneth Y. Hartigan-Go, MD, FPCP, FRCP Edin, FACP, FICD, Senior Research Fellow, Ateneo Policy Center; Program Director for Leadership and Innovation, Ateneo School of Government; Adjunct Faculty, Asian Institute of Management; Honorary Visiting Assoc. Professor, Saw Swee Hock School of Public Health National Univ. Of Singapore; Panelists – Melvin D. Miranda, MAN, RN, President, Philippine Nurses Association; Rodolfo Borromeo, EdD, FCHA, MMHoA, RN, Nursing Director, Manila Doctors Hospital; Justine Raagas, Executive Director, Philippine Business for Education; Eric Ang, Business Lead, Terumo Medical Corporation; and, Christine Dugay, Senior Engagement Manager, IpsosStrategy 3 
  • 3:45 p.m.—Break
  • 4:15 p.m.—Strengthening the Global Nurse Population: Retention, Support and Career Pathways. Where Do We Begin?, Dr. Jeremy Lim, Director, Leadership Institute for Global Health Transformation, Saw Swee Hock School of Public Health, National University of Singapore
  • 5:30 p.m.—Closing Remarks
  • 6:00 p.m.—Adjourn

Click here to download the full Forum agenda.

The Conservatory, The Peninsula Manila Hotel
Corner of Ayala and Makati Avenue
Makati City, Metro Manila, Philippines 1226

The Peninsula Manila Hotel


GBCGang Badoy-Capati
Executive Director and Lead Trauma Therapist
Project Steady Asia
Sarah Chart

Sarah Chart, RN
Vice President
Optum Health Education

Christine Dugay is facing the camera smiling. She has long brown hair and is wearing a black and white striped shirt.Christine Dugay, MA
Senior Engagement Manager
Kenneth Y. Hartigan-Go, MD, FPCP, FRCP Edin, FACP, FICDKenneth Y. Hartigan-Go, MD, FPCP, FRCP Edin, FACP, FICD
Senior Research Fellow, Ateneo Policy Center
Program Director for Leadership and Innovation, Ateneo School of Government
Adjunct Faculty, Asian Institute of Management
Honorary Visiting Assoc. Professor, Saw Swee Hock School of Public Health National Univ. Of Singapore
Dr. Jeremy Lim is standing in front of vertical white blinds, facing the camera smiling and wearing a white button down shirt with small blue stripes.Dr. Jeremy Lim
Leadership Institute for Global Health Transformation
Saw Swee Hock School of Public Health
National University of Singapore
Dr. Margaret-Mary Wilson is wearing a dark colored blazer and facing the camera.Margaret-Mary Wilson, MD, MBA, MRCP
Executive Vice President and Chief Medical Officer
UnitedHealth Group

About the faculty
Gang Capati is primarily a writer, a public intellectual, and an alternative educator best known for founding RockEd Philippines, a multi-project creative collective guided by the UN Sustainable Development Goals. Rock Ed advocates civic education through rock and roll culture, mainly programs held with volunteer artists outside the classroom. She is a staunch advocate of volunteerism and is a prime organizer of disaster relief operations.

Ms. Badoy studied at the University of the Philippines, Diliman. In 2010, she was recognized as one of The Outstanding Women in the Nation’s Service (TOWNS) and received the Ten Outstanding Young Men (TOYM) award on the same year. Now a trauma and neuroscience research fellow of Boston's Trauma Research Foundation, she is involved in clinical research on the brain and behavior translating studies to the Southeast Asian context and research papers in PTSD to Filipino.

Sarah Chart is a health care professional with over twenty years of experience in medical education. In her role as Vice President of Optum Health Education (OHE), Sarah leads a team that is responsible for the development and implementation of accredited educational activities for healthcare professionals on evidence-based and emerging clinical topics in complex medical conditions, behavioral health and the advancement of health equity.

OHE is a jointly accredited medical education company dedicated to providing interprofessional continuing education that improves patient outcomes and positively impacts the delivery of health care. In 2022 over 90,000 continuing education certificates were received by learners worldwide through OHE’s live onsite conferences, webinars and on-demand web-based activities. 

OHE works diligently to foster the professional development of engaged, lifelong learners who seek to advance the skills, strategy and/or performance relevant to their clinical practice and/or their role within the health care team.

In her role, Sarah interfaces with key nationally recognized opinion leaders and collaborates with clients throughout the UnitedHealth Group Enterprise and externally to advance initiatives through the development of high-quality educational activities. Sarah has been with UnitedHealth Group since 1994, previously working as a registered nurse case manager and account manager prior to moving to OHE.

Christine Dugay leads the Strategy3 Team in the Philippines. She has a solid appreciation of local business issues and growth opportunities through her research, advisory, and business consulting background. At Ipsos, Ms. Dugay has helped clients across sectors develop their business unit strategies, formulate their roadmaps, and perform competitive intelligence studies. Before Ipsos, she led and conducted custom research and consulting engagements for leading global development institutions. These engagements include donor diversification, market penetration, and stakeholder analysis. Ms. Dugay holds a Masters Degree on Managing Hyper Connectivity and on Japanese Studies. She is also a fellow of the Japan Foundation.

Dr. Kenneth Hartigan-Go is a senior research fellow of the Ateneo Policy Center of the School of Government and an adjunct faculty member at the Asian Institute of Management (AIM). He previously served as undersecretary of the Philippine Department of Health, director general of the Food and Drugs Administration, and deputy director of the Bureau of Food and Drugs. He was the founding executive director of the Zuellig Foundation, and he has held faculty positions at the UP College of Medicine, the Ateneo School of Medicine and Public Health, and AIM.

Dr. Hartigan-Go holds Doctor of Medicine degrees from the University of the Philippines College of Medicine and from Newcastle University UK (Clinical Pharmacology). He is a fellow of the Royal College of Physicians (Edinburgh), a fellow of the American College of Physicians, an honorary fellow of the Academy of Medicine (Singapore), an honorary fellow of the Singapore College of Physicians, and the past president of the Philippine College of Physicians.

Dr. Jeremy Lim is director for global health in the Saw Swee Hock School of Public Health, National University of Singapore and leads the initiatives in health systems strengthening and universal health coverage. Dr. Lim brings diverse and unique perspectives having spent substantial time in public and private healthcare across Asia as well as in policy advisory with Singapore's Ministry of Health, the World Bank and the World Health Organization. Outside academia, he serves on the boards of various for-profit and not-for-profit organizations in different aspects of health care including migrant worker health, end of life care and digital health interventions. He trained in surgery and public health, attaining post-graduate qualifications in both from the UK and US. 

Margaret-Mary Wilson, MD, MBA, MRCP is executive vice president and chief medical officer, UnitedHealth Group. Prior to joining UnitedHealthcare in 2008, she was an associate professor of Internal and Geriatric Medicine at St. Louis University, Missouri, where she also served as director of Geriatric Ambulatory Services and director of the Ortho-Geriatric Service. Her experience also includes direct patient care, medical education, patient safety, quality improvement, risk management, and global healthcare systems management in a variety of health care settings in Africa, the United Kingdom, South America and the United States.  She is board-certified in Internal Medicine and Healthcare Quality Management, and completed a Clinical Cardiology fellowship at the Royal Postgraduate Medical School in Hammersmith Hospital, UK. Dr. Wilson is a member of the Royal College of Physicians of the United Kingdom and a fellow of the American Institute of Healthcare Quality, the American Board of Quality Assurance & Utilization Review Physicians, and the National Postgraduate Medical College of Nigeria. She holds a master’s degree in Business Administration with a specialization in Healthcare Management.  Dr. Wilson has received numerous awards in medicine, including UnitedHealth Group’s inaugural Sages Interdisciplinary Collaboration Award, the Kathy Humphrey Award for Excellence in the promotion of cultural diversity in medical education, the St. Louis University William Osler Teaching Award for excellence in clinical teaching, the Gladney Diversity Award for outstanding performance as a medical educator and the British Foreign and Commonwealth Office’s Chevening Award. She received a 2019 Business of Pride award from the Minneapolis/St. Paul Business Journal and was named a 2018 “Woman Worth Watching” by Diversity Journal. In 2021, Dr. Wilson was named one of the Top 100 most influential African Americans in Business by the National Diversity Council and one of the Top 100 elite women in 2021 by Diversity Journal. She has published more than 70 articles in peer-reviewed medical journals and textbooks.

Elizabeth Albert, MD
Clinical Activity Manager
Optum Health Education

Sarah Chart, RN
Vice President
Optum Health Education

Darwin D. Mariano, JD, MSc
Vice President, External Affairs
UnitedHealth Group

Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.

The activity faculty and planners have no financial relationships to disclose.

Accreditation statement
Joint Provider LogoIn support of improving patient care, this activity has been planned and implemented by Optum Health Education and Optum Philippines. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit designation statements
Nurses and NPs - NCPD
The participant will be awarded up to 7.50 contact hour(s) of credit for attendance and completion of supplemental materials.

Physicians, PAs, and NPs - AMA
Optum Health Education designates this live activity for a maximum of 7.50 AMA PRA Category 1 Credit(s). Participants should claim only the credit commensurate with the extent of their participation in the activity.

The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

General attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.

Available Credit

  • 7.50 AMA - Physicians
  • 7.50 ANCC - Nurses
  • 7.50 Attendance - General Attendance

IT and Business Process Association of the Philippines

IT and Business Process Association of the PhilippinesThe IT and Business Process Association of the Philippines is the primary trade body and advocacy group of the country’s agile, dynamic, and resilient IT and Business Process Management (IT-BPM) sector.

With over 300 members and six partner associations—the Animation Council of the Philippines, Inc. (ACPI), Global In- House Center Council (GICC) Philippines, Contact Center Association of the Philippines (CCAP), Game Developers Association of the Philippines (GDAP), Healthcare Information Management Association of the Philippines (HIMAP), and the Philippine Software Industry Association (PSIA)—IBPAP plays a pivotal role in sustaining the growth of the IT-BPM industry by working with stakeholders in the government and academe to ensure an enduring supply of high-quality labor, support service innovation, and provide country visibility.

IBPAP also assists investors in setting up operations easily and quickly in the Philippines through relevant research, introductions to key officials, and a series of briefings at each step of the investment process. Initiatives for human resources, business development, knowledge sharing, and networking opportunities are also made available to members as a means of continued support.

Ongoing support is then provided through a wide variety of initiatives, including programs for HR development, business development, knowledge sharing, and networking opportunities. IBPAP works closely with the government, academe, and other key stakeholders to make this possible and to reinforce the Philippine IT-BPM industry’s global competitiveness and relevance.

Makati Business Club 

Makati Business Club The Makati Business Club is a private non-profit business association in the Philippines founded in 1981 to promote the role of the business sector in national development efforts and as a forum for constructive ideas and action.

For more than four decades, MBC continues to serve as a forum where top business leaders can discuss and take action on two fronts: global competitiveness and responsible business. MBC is focused on advocacies and projects that push for a competitive, job-creating economy and democratic society. Some of MBC's initiatives include economic briefings,  digital democracy partnerships with LGUs, Philippine Business Councils, the APEC Business Advisory Council (Philippines), and sustainability & circular economy for businesses.

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