CRT Care Philosophy On-Demand Training (LearnSource)

Thank you for participating in CRT Care Philosophy On-Demand Training (LearnSource). You have been directed to OptumHealth Education's website to complete the post-activity assessment, course evaluation and claim continuing education credits.

If this is your first time visiting the course here, please ensure you are logged in (upper right) and then click "Register".

Once you are registered, please click the "Continue" button; this will take you to a screen with the menu on the left. There you will see the post-test.

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To complete the post-test, click the down arrow and choose "Start". You will proceed through the Evaluation and credit claiming process in the same way.

If you have questions or technical problems, please contact for assistance.


This activity is provided by OptumHealth Education and UnitedHealthcare Community & State, Clinical Redesign Team.

Commercial support
There was no commercial support received for this activity.

Target Audience

Designed for the interprofessional health care team

This educational activity has been developed by the health care team to promote collaborative practice in health care delivery by providing a broad range of topics for a variety of learners. It is intended to focus on person-centered care in a way that is trauma-informed, evidence-based, and integrates the medical, behavioral, and social components of care for the most complex patients. This activity will provide the tools for both health care practitioners and non-clinicians that are interested in providing the best care for individuals to optimize their outcomes and help them live healthier lives.

Who attends? 
  • Case Managers
  • Nurses
  • Nurse Practitioners
  • Pharmacists
  • Pharmacy Technicians
  • Physicians
  • PAs
  • Psychologists
  • Social Workers
  • Non-clinicians/Administration

Learning Objectives

After completion of this activity, the participant should be able to:

  • Define how the application of a variety of evidenced-based practices builds the framework for creating a trauma-informed service environment.
  • Describe how different evidence-based practices are interconnected and how they can effectively be used together to support individuals' change in behaviors.
  • Develop strengths-based engagement strategies that promote healing, empowerment and self-sufficiency.
  • Recognize the impact that personal biases can have on the healing relationship and identify strategies to remain objective and person-centered.
  • Develop a deeper awareness of how the use of self is a critical component to the change process and enhance the learner’s toolkit of strategies and techniques to foster change at all levels. 
Activity summary
Available credit: 
  • 6.50 ACPE - Pharmacists
  • 6.50 ACPE - Pharmacy Technicians
  • 6.50 AMA - Physicians
  • 6.50 ANCC - Nurses
  • 6.50 APA - Psychologists
  • 6.50 Attendance - General Attendance
  • 6.50 CCMC - General - Case Managers
  • 6.50 ASWB - Social Workers
Activity opens: 
Activity expires: 

Faculty and Planning Committee

Click here for a list of faculty and planning committee members.


Maximum CE Hours Available:  6.5
Accreditation Statement

Joint LogoIn support of improving patient care, this activity has been planned and implemented by OptumHealth Education and UnitedHealthcare Community & State, Clinical Redesign Team. OptumHealth Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit Designation Statements


This activity was planned by and for the health care team, and learners will receive 6.5 Interprofessional Continuing Education (IPCE) credits for learning and change.

OptumHealth Education designates this enduring activity for a maximum of 6.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Academy of PAs (AAPA) accepts credit from organizations accredited by the ACCME.

Pharmacists/Pharmacy Technicians
This activity is approved for 6.5 contact hour(s) ([0.65] CEU) in states that recognize ACPE.
Attending the full program will earn 6.5 contact hour(s).
Unique Activity Number(s): JA0007123-9999-19-149-H04-P/T

The participant will be awarded up to 6.5 contact hours of credit for attendance and completion of supplemental materials.

Nurse Practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Case Managers
The Commission for Case Manager Certification has approved this program for a maximum of 6.5 clock hours for Certified Case Managers (CCM).

OptumHealth Education is approved by the American Psychological Association (APA) to offer continuing education for psychologists. OptumHealth Education maintains responsibility for this program. 6.5 CE hour.

Social Workers
As a Jointly Accredited Organization, OptumHealth Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. OptumHealth Education maintains responsibility for this course. Social workers completing this course receive 6.5 live continuing education credits.

Please Note: Licensing Boards change regulations often and while we attempt to stay abreast of their most recent changes, if you have questions or concerns about this course meeting your specific board’s approval, we recommend you contact your board directly to obtain a ruling.

A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been pre-approved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization with which they wish to obtain credit.


Available Credit

  • 6.50 ACPE - Pharmacists
  • 6.50 ACPE - Pharmacy Technicians
  • 6.50 AMA - Physicians
  • 6.50 ANCC - Nurses
  • 6.50 APA - Psychologists
  • 6.50 Attendance - General Attendance
  • 6.50 CCMC - General - Case Managers
  • 6.50 ASWB - Social Workers
Please log in to register.

You must be logged into your account to participate in this activity. Get started by clicking “Begin/Continue” and following the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account”, “My Activities.”