2019 Clinical Performance DesignShop

February 6, 2019 to February 7, 2019

These materials are intended ONLY for those who attended the "2019 Clinical Performance DesignShop" held in Banff, AB, CA on February 6–7, 2019.

Activity description

The DesignShop is an annual conference focusing on clinical performance. The DesignShop helps kick-start the year, align top priorities, and foster opportunities for our teams to drive even higher levels of performance. The conference is an intense, but immensely rewarding, two-day working session. Initiative topics are selected based on the most impactful ideas relating to Risk, Quality and Affordability.

Provided by
This activity is provided by OptumHealth Education.

Commercial support
This activity is supported by OptumCare.
Required hardware/software
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Target Audience

This activity is designed to meet the educational needs of nurses, nurse practitioners, pharmacists, pharmacy technicians, PAs, physicians and other health care professionals (HCPs) who have an interest in clinical performance.

Learning Objectives

At the end of this educational activity, participants should be able to:

  • Discuss the importance of screening strategies and the data associated with improving patient outcomes.
  • Identify strategies and best practices to improve Medicare Advantage Star ratings.
  • List innovative programs that address optimal management of medication adherence.
  • Discuss the role of evidence-based medicine as a means to reduce low-value and inefficient care while helping to improve quality and effectiveness in the local markets.
  • Define innovative programs that address the management of ineffective emergency department usage and readmissions.
Activity summary
Available credit: 
  • 12.00 AAPC - Coders
  • 12.00 ACPE - Pharmacists
  • 12.00 ACPE - Pharmacy Technicians
  • 12.00 AMA - Physicians
  • 12.00 ANCC - Nurses
  • 12.00 Attendance - General Attendance
Activity opens: 
Activity expires: 
Event starts: 
02/06/2019 - 8:00am EST
Event ends: 
02/07/2019 - 4:00pm EST
Fairmont Banff Springs
405 Spray Ave
Banff T1L1J4

Activity planners
Ken Cohen, MD, FACP
Chief Medical Officer
New West Physicians

Michael Sheehy, MD
Chief of Population Health & Analytics
Reliant Medical Group

Kevin Heath, MD
Medical Director
Sarah Chart, RN
Senior Director
OptumHealth Education

Rebecca Gleason, RN, CCM
Activity Manager
OptumHealth Education
Disclosures of relevant financial relationships
In accordance with the ACCME Standards for Commercial SupportSM, OptumHealth Education requires all those in the control of activity content to disclose their relevant financial relationships. An individual has a relevant financial relationship if such person (or his/her spouse/partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services relate to the activity content.

OptumHealth Education ensures that the content is independent of commercial bias.

Ms. Chart and Ms. Gleason have indicated that they are employees of and own stock in UnitedHealth Group.

The remaining activity faculty or planners have no financial relationships to disclose.


Accreditation Statement
Joint Accrediation LogoIn support of improving patient care, OptumHealth Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

Credit Designation Statements

The participant will be awarded up to 12.00 contact hour(s) of credit for attendance and completion of supplemental materials.

Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Pharmacists/Pharmacy technicians
This activity is approved for 12.00 contact hours ([1.20] CEU) in states that recognize ACPE.
Attending the full program will earn 12.00 contact hours.
Unique Activity Number(s): JA0007123-0000-19-004-L01-P/T

OptumHealth Education designates this live activity for a maximum of 12.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Physician Assistants
The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

AAPC-Certified Coders
AAPC will honor 1-for-1 CEUs for any live event offering CME credit or AMA PRA Category 1 Credit™. A certificate of attendance or completion is necessary to show participation. The certificate will give the total CMEs possible for the offering. Physicians are advised to claim only the actual hours that they were present during the education. We ask that AAPC-certified members abide by this request also. One hour of instruction is worth 1 CEU.

A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been pre-approved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization to which you wish you apply credit.

Available Credit

  • 12.00 AAPC - Coders
  • 12.00 ACPE - Pharmacists
  • 12.00 ACPE - Pharmacy Technicians
  • 12.00 AMA - Physicians
  • 12.00 ANCC - Nurses
  • 12.00 Attendance - General Attendance
Please log in to register.

These materials are intended ONLY for those who attended the "2019 Clinical Performance DesignShop" held in Banff, AB, CA on February 6–7, 2019.

You must be logged into your account to participate in this activity. Get started by clicking “Continue” and viewing the “CE Info”; then follow the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account”, “My Activities.”