Series Description:

This comprehensive series is specifically tailored for health care professionals seeking to enhance their expertise and effectiveness in fundamental aspects of case management. Designed to empower participants with practical skills and up-to-date knowledge, it aims to provide case managers with improved competency in the following areas:  

Case Manager Credit (CCMC):

If you are claiming CCMC credit, please download your certificate immediately, so the codes printed on your certificate are accurate. All provided codes are approved for a specific date range.

Click on the presentation name for more information. 

Building Resilience - Review burnout-related symptoms and develop strategies to develop resilience, respond to challenging situations and prevent burnout.
Activity Expires: November 1, 2025

Guardianship - Become familiar with legal guardianship requirements and discuss the common issues and challenges that case managers may face during guardianship determinations.
Activity Expires: December 18, 2025

Post-Acute Discharge Planning - Increase competency surrounding the post-acute discharge planning process and examine the criteria and eligibility requirements for post-discharge care services.
Activity Expires: May 28, 2026

Legal Issues and Risk in Case Management - Gain insight into the legal and ethical aspects of health care coordination and review care coordinators’ ethical responsibilities as they relate to the standards of practice and code of conduct.
Activity Expires: August 2, 2026

Motivational Interviews with Patients - Discuss motivational interviewing techniques and delve into strategies to develop and enhance interview techniques.
Activity Expires: August 2, 2026

The Business of Healthcare - Review evidence-based strategies for reimbursement and discuss the relationships between coding, documentation, patient access, care delivery and quality of care. 
Activity Expires: November 28, 2026

Assertiveness and Conflict Resolution - Develop assertive communication skills and strategies for effective conflict resolution to navigate challenging situations more effectively.
Activity Expires: December 15, 2026

The CMS’ Two-Midnight Rule and Medical Necessity - Examine the factors that impact medical necessity and the types of reviews that can be applied. 
Activity Expires: April 22, 2027

Integrating Technology and Supporting Future Innovations in Healthcare - Delve into the transformative power of technology in health care and this activity will address the level of unfamiliarity that remains surrounding newly integrated technologies.
Activity Expires: January 29, 2028

For our library of CCMC-accredited activities, please click here.