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Creating Space for Complex Conversations with Patients Experiencing Life-Changing Illnesses
ACTIVITY DESCRIPTION
Caring for patients with complex medical conditions can be emotionally challenging for health care providers, particularly when difficult conversations need to be had with patients and their loved ones. This session will explore complex grief, its symptoms, and how health care professionals can recognize it in themselves and their patients, as well as provide strategies for managing grief and supporting patients and families.
Provided by
This activity is provided by Optum Health Education.
Commercial support
There was no commercial support received for this activity.
Target Audience
This activity has been designed to meet the educational needs of dentists/allied dental staff, dietitians, dietetic technicians, nurses, nurse practitioners, pharmacists, pharmacy technicians, PAs, physicians, psychologists, social workers and other health care professionals.
Learning Objectives
At the end of this educational activity, participants should be able to:
- Describe the importance of a grief-and-loss approach to patient care.
- Identify approaches and tools that health care professionals can use to ground themselves in preparation for the workday.
- Discuss the importance of assessing mental and emotional health in addition to physical health when working with patients..
Presenter
Kelly Grosklags, LICSW, BCD, FAAGC, FT
Conversations with Kelly
Bryan Piatt
Mental Health Advocate
Planners
Elizabeth Albert, MD
Clinical Activity Manager
Optum Health Education
Rebecca Gleason, RN, CCM
Activity Manager
Optum Health Education
Lisa Latts, MD, MSPH, MBA, FACP
Senior Medical Director, Value-Based Care
Optum
Jennifer Malin, MD, PhD
Senior Vice President, Clinical Value
Optum Health
Chief Medical Officer
Optum Health Solutions
Tina Rydland, PharmD
Executive Pharmacy Consultant
Crystal Wong, MD
President
Propoint Medical Writing
Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, OptumHealth Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.
The presenters and planners have no financial relationships to disclose.
Method for calculating CE credit
CE credit was calculated by the complexity of content.
Accreditation statement
In support of improving patient care, this activity has been planned and implemented by Optum Health Education. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit designation statements
This activity was planned by and for the health care team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change.
Physicians
Optum Health Education designates this enduring activity for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
PAs
The American Academy of PAs (AAPA) accepts credit from organizations accredited by the ACCME.
Pharmacists/Pharmacy technicians
This activity is approved for 1.00 contact hours (0.10 CEUs) in states that recognize ACPE.
Attending the full program will earn 1.00 contact hours (0.10 CEUs).
Unique activity number:JA0007123-0000-23-015-H99-P/T
Nurses
The participant will be awarded up to 1.00 contact hours of credit for attendance and completion of supplemental materials.
Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.
Dentists/Allied Dental Staff
Optum Health Education is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Optum Health Education designates this activity for 1.00 continuing education credits.
Concerns or complaints about a CE provider may be directed to the provider, or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
Dietitians
Completion of this RD/DTR profession-specific or IPCE activity awards CPEUs (One IPCE credit=One CPEU).
If the ac
tivity is dietetics-related but not targeted to RDs or DTRs, CPEUs may be claimed which are commensurate with participation in contact hours (One 60 minute hour=1 CPEU).
RD's and DTRs are to select activity type 102 in their Activity Log. Performance indicator selection is at the learner's discretion.
Psychologists
Optum Health Education is approved by the American Psychological Association (APA) to offer continuing education for psychologists. Optum Health Education maintains responsibility for this program. 1.00 CE hours.
Social workers
As a Jointly Accredited Organization, Optum Health Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Optum Health Education maintains responsibility for this course. Social workers completing this course receive up to 1.00 enduring continuing education credits.
Attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization with which they wish to obtain credit.
Available Credit
- 1.00 ACPE - Pharmacists
- 1.00 ACPE - Pharmacy Technicians
- 1.00 ADA - CERP (Dentists/Allied Dental Staff)
- 1.00 AMA - Physicians
- 1.00 ANCC - Nurses
- 1.00 APA - Psychologists
- 1.00 Attendance - General Attendance
- 1.00 CDR - Dietitians
You must be logged into your account to participate in this activity. Get started by clicking “Register” and following the instructions. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account,” “My Activities.”