The empathy series is a multi-module activity designed to be self-paced and interactive. We encourage you to complete the modules individually and then reflect on learning amongst your colleagues. The series is designed to equip you with social care expertise that drives deeper awareness and compassionate care for the people you serve. This content is applicable to any role within health care, focusing on critical concepts like health equity, social determinants of health, empathy, health disparities, cultural humility, motivational interviewing and compassion. Each module uses a variety of interactive and educational elements using data, infographics, animated video, knowledge checks, historical events and audio recordings from our members. The empathy series will require you to reflect on your personal and cultural experiences and encourage you to slow down, actively listen and take the appropriate action to serve others, whether that be patients, colleagues, family, friends or your community.

Clinical practice guidelines are used in health care as an educational tool to improve patient care as a potential solution to reduce inappropriate variations in care. Opioid prescribing guidelines provide clear and comprehensive, evidence-based recommendations incorporating current information and practices for practitioners. This activity will examine the scope, impact, key statistics and factors contributing to the opioid crisis and highlight the current recommended opioid prescribing guidelines, their challenges and the role of state prescription drug monitoring programs (PDMP). Strategies to aid in implementing the opioid prescribing guidelines and to mitigate the opioid crisis will also be discussed.