This activity will provide health care providers with increased awareness surrounding these issues so that communication with LGBTQ+ people is respectful and sensitive. It will review how patient-provider interactions can be more supportive of the individual’s needs, how to take a full history and perform an inclusive and affirming physical exam, and how health information can be thoughtfully documented to provide accurate information regarding health issues, screening recommendations and risk prevention.

The empathy series is a multi-module activity designed to be self-paced and interactive. We encourage you to complete the modules individually and then reflect on learning amongst your colleagues. The series is designed to equip you with social care expertise that drives deeper awareness and compassionate care for the people you serve. This content is applicable to any role within health care, focusing on critical concepts like health equity, social determinants of health, empathy, health disparities, cultural humility, motivational interviewing and compassion. Each module uses a variety of interactive and educational elements using data, infographics, animated video, knowledge checks, historical events and audio recordings from our members. The empathy series will require you to reflect on your personal and cultural experiences and encourage you to slow down, actively listen and take the appropriate action to serve others, whether that be patients, colleagues, family, friends or your community.

This panel discussion will identify ways in which HCPs can incorporate the principles of trauma-informed care into their practice. The ACE study and the connection between adverse childhood experiences and trauma will be reviewed. Methods in which health care professionals (HCPs) can interact with individuals while expressing understanding and empathy in trauma-informed ways to promote healing and reduce the risk of retraumatization will also be discussed.

Despite the large increase in the number of multi-organ transplants (MOTs) performed over the past few years, challenges still exist in this arena. Among these unresolved issues are a lack of standardized MOT eligibility criteria across institutions, regions and different organ combinations. Ethical issues have also arisen regarding equity in organ allocation amidst a limited organ supply, as many MOT candidates get priority allocation for nonprimary organs versus individuals requiring that organ as a single transplant; this prioritization may impact optimal recipient and graft survival as well. In this session, learn more about multi-organ allocation and its accompanying challenges, risks, benefits, and expected outcomes, as well as the limitations of MOT for potential recipients.