Title
Category
Credits
Event date
Cost
Frontline Focus: Protecting Vigilance in High-Load Digital Work
  • Behavioral health
  • Quality & patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity examines vigilance as a clinically relevant construct in high load digital work. Participants will learn how sustained vigilance affects attention and fatigue, how to identify fatigue signatures in Trust & Safety clients, and how to co design brief attention reset strategies that fit within real world workflow constraints.
Meaning Making and Restoring Purpose in Trust and Safety Work
  • Behavioral health
  • Quality & patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity explores how loss of meaning and purpose can emerge in Trust & Safety work and how clinicians can support clients in reconnecting with what matters. Participants will learn values based and narrative approaches to restore purpose, map transferable skills, and build small, repeatable habits that support motivation. The activity also clarifies when to transition away from meaning focused work to other clinical pathways.
Sleep on the Frontline: Protecting Rest for Moderators on Rotating Shifts
  • Behavioral health
  • Quality & patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity addresses sleep disruption in Trust & Safety work, focusing on how rotating shifts, exposure, and hyperarousal affect rest and next‑day functioning. Participants will learn to assess sleep problems, adapt CBT‑i strategies for unstable schedules, and build practical sleep plans that clients can realistically use.
When Feelings Armor Up: Working with Anger, Cynicism and Numbness in Trust and Safety
  • Behavioral health
  • Quality & patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity examines emotional numbing and defensive coping in Trust & Safety work. Participants will learn to distinguish protective emotional responses from trauma‑related avoidance and support clients in safely restoring emotional range without increasing overwhelm or exposure burden.
The Impact of Aging, Hearing Loss and Cognitive Burden on Health Literacy on Older Adults
  • Older adults
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CCMC - General - Case Managers
  • 1.00 ASWB - Social Workers
$0.00
This activity will discuss the association between hearing loss and cognitive burden, as well as the potential impact of untreated hearing loss. It will provide communication and management techniques for caregivers to accommodate changes in the cognitive status of those with hearing loss, as well as tools and strategies that are recommended by the Hearing Loss Association of America (HLAA) and how these can be put into practice.
Algorithmic Pressure, Targets and Coping Plans
  • Behavioral health
  • Quality & patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity examines how algorithmic management, performance targets, and monitoring shape stress and clinical presentations in Trust & Safety work. Participants will learn to recognize algorithm related strain and support clients in developing practical coping plans that fit high constraint, performance driven environments.
Lean Daily Management: Standardizing Work, Strengthening Outcomes
  • Quality & patient safety
  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CDR - Dietitians
  • 1.00 ASWB - Social Workers
$0.00
This on-demand educational activity introduces lean daily management (LDM) as a structured approach to improving quality, patient safety and team-based care delivery in health care settings.
Quality Improvement Tools
  • Quality & patient safety
  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CDR - Dietitians
  • 1.00 ASWB - Social Workers
$0.00
Quality improvement (QI) tools play a critical role in advancing patient safety, strengthening reliability and reducing preventable harm across clinical and operational settings. This activity provides an overview of foundational QI principles and tools used to understand current-state performance, identify risk and drive meaningful improvement.
Current Concepts in the Management of Acute and Chronic Low Back Pain
  • Disease management
  • 1.00 AAPC - Coders
  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 Attendance - General Attendance
09/29/2026
$0.00
Despite the availability of evidence-based management strategies, low back pain remains one of the most common causes of disability and health care utilization worldwide. This educational webcast will review the natural history of acute and chronic low back pain, explore value-based multidisciplinary care pathways, and examine current evidence-based diagnostic and treatment approaches. Participants will gain practical strategies for selecting appropriate interventions and incorporating guideline-concordant care into clinical practice to optimize patient outcomes and resource utilization.

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