Title
Category
Credits
Event date
Cost
When Feelings Armor Up: Working with Anger, Cynicism and Numbness in Trust and Safety
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity examines emotional numbing and defensive coping in Trust & Safety work. Participants will learn to distinguish protective emotional responses from trauma‑related avoidance and support clients in safely restoring emotional range without increasing overwhelm or exposure burden.
Brief Stabilization Skills for Intrusive Images and Sounds in Trust and Safety Work
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity focuses on intrusive images and sounds resulting from repeated digital exposure. Participants will learn why these intrusions occur, how to differentiate them from other stress responses, and how to teach brief stabilization skills that help reduce imagery carryover while recognizing when further intervention is needed.
Sleep on the Frontline: Protecting Rest for Moderators on Rotating Shifts
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity addresses sleep disruption in Trust & Safety work, focusing on how rotating shifts, exposure, and hyperarousal affect rest and next‑day functioning. Participants will learn to assess sleep problems, adapt CBT‑i strategies for unstable schedules, and build practical sleep plans that clients can realistically use.
Content, Aftermath: Secondary Trauma in Trust and Safety Work
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity focuses on secondary traumatic stress arising from repeated digital exposure in Trust & Safety work. Participants will review neurobiological mechanisms, differentiate overlapping clinical presentations, apply an exposure related case formulation, and learn brief strategies to reduce arousal and carryover while identifying when escalation or trauma focused care is indicated.
Frontline Focus: Protecting Vigilance in High-Load Digital Work
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity examines vigilance as a clinically relevant construct in high load digital work. Participants will learn how sustained vigilance affects attention and fatigue, how to identify fatigue signatures in Trust & Safety clients, and how to co design brief attention reset strategies that fit within real world workflow constraints.
Brief Trauma-Informed CBT for Trust and Safety
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity introduces brief trauma informed CBT approaches tailored to Trust & Safety work. Participants will learn how to apply core CBT principles in high exposure, time limited contexts while recognizing practical limits and indications for escalation or alternative interventions.
The Importance of HEDIS Measures in Diabetic Eye Exams
  • Disease management
  • Vision
  • 1.00 Attendance - General Attendance
  • 1.00 COPE - Optometrists
$0.00
Activity descriptionThis course provides an in-depth exploration of Healthcare Effectiveness Data and Information Set (HEDIS) measures, with a specific focus on the significance of diabetic eye exams. Participants will gain a comprehensive understanding of HEDIS, its domains, and the critical role it plays in evaluating health care quality and effectiveness. Provided byThis activity is provided by Optum Health Education and UnitedHealthcare Vision.Commercial supportNo commercial support was received for this activity.
What’s New in Glaucoma Management?
  • Disease management
  • Vision
  • 1.00 AMA - Physicians
  • 1.00 Attendance - General Attendance
  • 1.00 COPE - Optometrists
$0.00
This activity will explore updated approaches to the management of glaucoma—the “silent thief of sight” that affects an estimated 3 million Americans. It will examine the latest evidence from recent studies on minimally invasive glaucoma surgery (MIGS) procedures and discuss comparative data on more invasive surgical techniques such as trabeculectomy and tube shunt surgery. Patient cases will be introduced to enhance participants’ understanding of the glaucoma treatment process. In addition, potential future innovations in glaucoma treatment will be discussed.
Advance Your Skills in Supporting the Family Caregiver
  • Behavioral health
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CCMC - General - Case Managers
  • 1.00 ASWB - Social Workers
$0.00
This activity will discuss the role of the caregiver, identify barriers to caregiving, establish strategies to support the caregiver and determine available support resources to assist in maintaining the caregiver’s well-being.
Ethical Strain in AI Safety and Red Teaming Roles
  • Behavioral health
  • Quality and patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity explores ethical strain experienced by individuals working in AI safety and red teaming roles. Participants will examine responsibility pressure, values conflict, professional identity strain, and discomfort with adversarial methods, while learning strategies to differentiate ethical strain from burnout, secondary traumatic stress, and cognitive carryover.

Pages