Title
Category
Credits
Event date
Cost
When Feelings Armor Up: Working with Anger, Cynicism and Numbness in Trust and Safety
  • Behavioral health
  • Quality & patient safety
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
$0.00
This activity examines emotional numbing and defensive coping in Trust & Safety work. Participants will learn to distinguish protective emotional responses from trauma‑related avoidance and support clients in safely restoring emotional range without increasing overwhelm or exposure burden.
Quality Improvement Tools
  • Quality & patient safety
  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CDR - Dietitians
  • 1.00 ASWB - Social Workers
$0.00
Quality improvement (QI) tools play a critical role in advancing patient safety, strengthening reliability and reducing preventable harm across clinical and operational settings. This activity provides an overview of foundational QI principles and tools used to understand current-state performance, identify risk and drive meaningful improvement.
Lean Daily Management: Standardizing Work, Strengthening Outcomes
  • Quality & patient safety
  • 1.00 ACPE - Pharmacists
  • 1.00 ACPE - Pharmacy Technicians
  • 1.00 AMA - Physicians
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 CDR - Dietitians
  • 1.00 ASWB - Social Workers
$0.00
This on-demand educational activity introduces lean daily management (LDM) as a structured approach to improving quality, patient safety and team-based care delivery in health care settings.

Pages