Patient Experience and Satisfaction: Consumer Assessment of Healthcare Providers and Systems (CAHPS) and Health Outcome Survey (HOS)
How you treat patients, the words you choose, and the provision of care directly influence your patients' perception of the care they receive and help improve how they respond to the surveys. By honoring and respecting patients through genuine care, compassion and concern, patients' experience should improve over time. This activity will provide an overview of CAHPS and HOS surveys as well as strategies to improve the patient experience. 
Category
  • Disease management
Format
  • Online Education
Credits
  • AAFP - Family Physicians
  • AAPC - Coders
  • AMA - Physicians
  • ANCC - Nurses
  • Attendance - General Attendance
Complex Medical Conditions in Children: Utilizing Personalized Treatments and Addressing Health Disparities
young African American girl in a bed with her teddy bear next to her, a doctor or nurse in blue scrubs with a stethoscope is next her; they are both smiling
This activity will focus on the connection between SDoH and how they may impact access to care, treatment and health outcomes for children with rare and CMC. Learners will be provided with strategies and resources that can address these negative effects. The importance of access to personalized care that they require to live their healthiest lives will be addressed.
Category
  • Disease management
  • Health equity
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • ASWB - Social Workers
Living-Donor Liver Transplant for Patients with Liver Cancer
This activity will provide an overview of the living-donor liver transplant procedure, the advantages and disadvantages of living-donor liver transplant, and the optimal timing for offering living donations to patients with liver cancer. Dr. Hughes will discuss the innovative approach advanced by experts at UPMC in which patients with liver cancer are offered the option of a living-donor transplant. He will discuss the experience and expertise offered by the UPMC Liver Transplant Program and their collaborative approach to working with referring physicians.
Category
  • Disease management
  • Oncology
  • Transplantation
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • ASWB - Social Workers
Supporting Resiliency in Older Adults: A Focus on Life’s Purpose
This activity will provide an overview of the role of resilience and PIL, examine characteristics associated with resilience and PIL and describe intervention strategies to promote resilience and successful aging in older adults.
Category
  • Behavioral health
  • Health equity
  • Older adults
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • NAB - Nursing Home Administers
  • ASWB - Social Workers
The Diagnostic Odyssey for Individuals With Rare Diseases: Kaposiform Lymphangiomatosis and Other Lymphatic Conditions
Patient and doctors stand near the entrance to a circular maze.
This activity will explore recent advances in the diagnosis and treatment of KLA and other lymphatic conditions, including current clinical trials. It will also share insights and perspectives from and provide strategies to support the well-being of both the individual and their family/caregiver(s).
Category
  • Disease management
  • Health equity
  • Rare diseases
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • ASWB - Social Workers
Preventing Falls in Older Adults: Risk Factors and Interventions
This activity will discuss The Strategies to Reduce Injuries and Develop Confidence in Elders (STRIDE) trial, which aims to evaluate the effectiveness of evidence-based strategies to reduce serious fall-related injuries,. In addition, faculty will identify risk factors that contribute to falls in the older adult as well as for individuals in SNFs, and provide interventions to reduce the risk of falls. The importance of a multidisciplinary approach in fall management will also be explored.
Category
  • Disease management
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • ASWB - Social Workers
As Science Moves to Genetic Testing and Treatment: Part 2, Genetic-Informed Treatments
Pharmacogenomics
This activity will discuss the importance of data and evidence regarding the use of genetics/genomics in treatment planning.
Category
  • Disease management
  • Pediatrics
  • Wellness
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • ASWB - Social Workers
The Diagnostic Odyssey for Individuals With Rare Diseases: Spotlight on the Caregiver, Lymphangiomatosis (Podcast)
Patient and doctors stand near the entrance to a circular maze.
This podcast will share insights and perspectives directly from Diane Bomberg and provide strategies that the interprofessional health care team can utilize to better support those impacted by rare diseases such as lymphangiomatosis.
Category
  • Disease management
  • Health equity
  • Rare diseases
Format
  • Podcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • ASWB - Social Workers
Healing Racial Trauma Through Somatic Anti-Racism Practices
This activity will identify the multifaceted effects of past and continuous trauma—including collective and racial trauma—on the well-being of individuals, cultures, communities, and social environments. It will review racism and oppressive tendencies and present strategies to skillfully manage difficult racial and cultural situations and their associated stressful responses. Importantly, trauma management therapies and practices will be identified, along with approaches to building communal anti-racist culture within the workplace. 
Category
  • Health equity
Format
  • Online Education
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • APA - Psychologists
  • Attendance - General Attendance
  • ASWB - Social Workers
Systemic Mastocytosis: Diagnostic and Therapeutic Updates
Woman in green top with glasses and grey hair showing her irration/rash on her arm to her health care professional. Health care professional is woman wearing a white lab coat.
This activity will review the symptoms and signs of SM, provide an overview of new and current therapies and identify SM guideline updates. The value of an interdisciplinary team–based approach along the continuum of care for affected individuals will also be discussed as a definitive step toward optimizing outcomes. 
Category
  • Disease management
  • Rare diseases
Format
  • Webcasts
Credits
  • ACPE - Pharmacists
  • ACPE - Pharmacy Technicians
  • AMA - Physicians
  • ANCC - Nurses
  • Attendance - General Attendance
  • CCMC - General - Case Managers
  • CDR - Dietitians

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